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Knowledgebase I am getting a message that the serial number does not match. Top : Tarascon Publishing : PDA Application : Tarascon Pharmacopoeia Article ID: 000110 Rating: 3.4 / 5.0 (5 votes) Views: 1527 Problem This message occurrs when the serial number you initially registered your subscription to does not match the correct serial number of your PDA. Solution If you have gotten a new PDA and the serial number no longer matches the "identity" indicated in your Tarascon account , please contact Technical Support with the serial number of your PDA so that we can help you fix the error. If the serial number of your matches the "identity" indicated in your Tarascon account, please indicate this when contacting the support department so that we can assist you more accurately. Rating Did you find this article helpful? Yes No Related Articles I am getting a message that my license will expire in 7 days I am getting a message that the username does not match. I am getting a message that ActiveSync is not installed I am getting a message that I need to upgrade my Palm Desktop. I am getting a Fatal Alert error.